Here are a few FAQs for quick reference, but please know that we are always available if you don’t see your answer here.
Does the office have to be open in order for me to come in the gate?AmericanRainbowsEnd2019-03-27T20:04:45+00:00
No. As a renter, you will be given a custom security pass code. You will use this to access your unit at any time, day or night.
Will my last month be pro-rated?AmericanRainbowsEnd2019-03-27T19:59:33+00:00
We typically do not pro-rate, or charge per diem for the last month that your rent with us. As such, your last month’s rent will be due in full regardless of vacate date.
Do you retire old codes, or do I have someone’s previous code?AmericanRainbowsEnd2019-03-24T22:21:11+00:00
We are very particular about our security measures, so we DO retire old codes. When we issue you a gate code, it is specific to you. And when you are no longer renting from us, we will retire that code forever.
What happens if I forget my gate code?AmericanRainbowsEnd2019-03-24T22:19:39+00:00
If you cannot remember your gate code, we will have to issue you a new one. Contact us and we will assign you a new key immediately.